At Tigertel/UTR, our goal has always been to consistently provide the highest level of Customer Service to our clients and their callers. We have dedicated many resources to developing quality assurance policies and programs, however we welcome your feedback to ensure that we continue to meet your service expectations.

Please see below, a brief Customer Satisfaction Survey. We would appreciate just a few minutes of your time to complete this evaluation

Once we receive your completed survey we will contact you to thank you for your feedback and your time and to respond to the information that you have submitted.

We value your input and thank you in advance for your participation

Customer Information
*Customer Name:
Account Number:
*Tigertel / UTR Location
*Contact Name:
*Phone:
*Email Address:
* Required Field  


1.
 The courtesy and professionalism of our CSR's
2.

Our consistency in meeting your call answering expectations
3.
 The accuracy of the information we collect on your behalf
4.
 Our consistency in following your particular account instructions or scripts
5.
 The timeliness and accuracy of account administration and maintenance (account changes or updates)
6.
 Our responsiveness to your needs
7.
 Our achievement of your call or account objectives
8.
 Our ability to create solutions to problems / issues
9.
 The courtesy and professionalism of our Supervisors and Management
10.
 The courtesy and professionalism of our Administrative staff
11.
 Our responsiveness to your billing inquiries
12.
 Overall Rating of our service to you
Enter any brief comments about your service here          

Would you like more information about our broad range of inbound and outbound services, products, and locations?

Services (select services you are interested in)
Inbound Services
Dealer Locate
Direct Response TV
Emergency Response
Not-For-Profit
Order Entry
Seminar Registration and Reservations
Technical Support / Help Desk
Ticket Lottery Sales
Disaster Recovery
Outbound Services
Confirmation Services
Customer Acquisition
Customer Satisfaction Surveys
Customer Retention
Database Enhancement & Management
Direct Response TV
Direct Sales
Fundraising
Lead Generation
Lotteries / Ticket Sales
Market Research
Not-For-Profit
Up-Sell / Cross-Sell
Telemessaging Services
Message Center
Remote Reception
Paging Dispatch
Voice Messaging
ONE-Number Service
Specific Service / Other: