TigerTel/UTR is a
great place to work. You can see it in our team members.
Our team members
are enthusiastic, passionate and energetic. Our culture is performance
orientated and personally fulfilling. We are a Call Centre industry
leader specializing in inbound and outbound services for clients
throughout North America.
We are “The Power
to Respond”.
Our success has led to
several opportunities for:
INBOUND CALL CENTRE
AGENTS
Our Inbound agents are
responsible for answering a variety of call types. From providing customer
service and order taking to accepting donations on behalf of some of the
most prominent and established charities in North America. Strive to meet
and exceed our clients’ expectations with respect to overall script
adherence, courtesy and call handling.
WE LOOK FOR
Competencies &
Attributes
·
Excellent
communication skills (able to read, write and speak English fluently.)
·
Self
motivated with the ability to motivate others – A MUST!
·
Team
player
·
Flexibility – ability to work days, evenings, weekends and general holidays.
·
Committed
to delivering excellent customer service.
Requirements
·
Minimum
high school diploma
·
Call
centre or customer service experience
·
Professional and courteous telephone manners
·
Ability
to listen and communicate clearly and effectively both verbally and in
writing.
·
Proficient computer/keyboarding skills (Windows based environment)
WE OFFER
·
$11 - $13
/hour plus incentives
·
Paid
training
·
TigerTel/UTR
is not driven by high pressure sales, we strive for outstanding team work
and incentive based performance.
·
We are an
ever expanding company and look to promote from within
·
Conveniently located at Leslie/401 and accessible by TTC – free parking
Part-time and Full-time
hours are available in a 24/7 shift environment.
If you are interested in applying for this position
you may do so by forwarding your resume with a covering letter via e-mail at
careers@tigertelutr.com or fax to: 416-445-2325,
attn: Human Resources. Please include the Position Title in the subject
line of your email.
In addition to your
resume, we ask all interested candidates to call 416-969-7575 to leave a
brief introductory voicemail highlighting any relevant experience.
We thank all applicants
for their interest however, only those selected for an interview will be
contacted.